FAQs

Welcome to the Glowzyshop FAQ section . Find answers to the most frequently asked questions about our products and services here.

Orders

1. How to place an order on Glowzyshop?
Simply browse our store, add the products you want to your cart, and follow the checkout steps.

2. Can I modify or cancel my order?
Once your order is placed, it will be processed quickly. Contact us as soon as possible at support@glowzyshop.com if you wish to modify or cancel your order.

3. Where can I track my order?
As soon as your order is shipped, you will receive an email with a tracking number to track your package.

Delivery

4. What are the delivery times?
Orders are typically delivered within 5 to 10 business days in Canada. Delivery times may vary depending on your location.

5. Do you offer international shipping?
Currently we only ship to Canada.

Returns and Refunds

7. How do I return an item?
See our Return Policy for conditions and procedures.

8. How long will it take to receive my refund?
Once your return is approved, your refund will be issued within 5-10 business days to your original payment method.

Contact

9. How can I contact customer service?
For any questions, please contact us at support@glowzyshop.com . We will respond as soon as possible.