Terms and Conditions

Last updated: 01-01-2025

Welcome to Sanelix ! By accessing and using our website [ www.sanelix.com ] , you agree to the following terms and conditions. We encourage you to read them carefully before placing an order.

1. Purpose

These terms and conditions govern the use of the Sanelix website and the contractual relations between Sanelix and its customers.

2. Products and prices

  • All prices are displayed in CAD , including taxes.
  • We reserve the right to change our prices at any time, but products will be invoiced based on the rate in effect at the time of order.
  • Product photos are not contractual.

3. Orders and payment

  • Any order placed on our site is considered a purchase commitment.
  • An order confirmation is sent by email after payment.

4. Shipping and Delivery

  • Estimated delivery times are 5 to 10 working days.
  • Sanelix cannot be held responsible for delays caused by circumstances beyond our control.

5. Right of withdrawal and returns

  • You have 14 days to return a product in accordance with our Return Policy .
  • Return costs are the responsibility of the customer, except in the event of an error on our part.

6. Liability

  • Sanelix cannot be held responsible for indirect damages resulting from the use of its products.
  • We make every effort to ensure the accuracy of the information on the site, but errors may occur.

7. Eliminate

  • We collect certain information necessary to process orders.

9. Modification of the general conditions

We reserve the right to modify these terms at any time. The new terms will be effective as soon as they are published on our website.

10. Contact

For any questions, contact us at info@sanelix.com .